📦 Orders & Shipping
Q1: How long does shipping take?
A:
- Standard Shipping: 3-7 business days (domestic)
- Express Shipping: 2-4 business days (domestic)
- International: 7-14 business days (varies by country)
Processing time: 1-2 business days before shipment.
Q2: Do you offer free shipping?
A: Yes! Free standard shipping on orders over [120 GBP]. Otherwise, flat-rate shipping applies.
Q3: How can I track my order?
A: Tracking numbers are emailed once shipped. Use our Order Tracker or the carrier’s website (USPS, FedEx, etc.).
🔁 Returns & Refunds
Q4: What’s your return policy?
A: We accept returns within 14 days for unused items with tags. See our full Return Policy for details.
Q5: How long do refunds take?
A: Refunds process within 5-10 business days after we receive your return.
Q6: Who pays for return shipping?
A: Customers cover return shipping unless the item is defective/damaged.
💳 Payments & Discounts
Q7: What payment methods do you accept?
A: Credit/debit cards, PayPal, and [other options].
Q8: Why was my discount code not applied?
A: Codes may expire or exclude sale items. Email us at support@styleoni.shop for help.
🛒 Product Info
Q9: Are your products authentic?
A: Absolutely! We source directly from verified suppliers.
Q10: How do I check product availability?
A: Inventory updates in real-time on our site. Sold-out items show “Out of Stock.”
❓ Didn’t find your answer?
Contact us:
📧 Email: support@styleoni.shop
📞 Phone: [+447362274528]
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